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Can I make Buy with Prime purchases if I’m not in the US?
Buy with Prime orders can only be placed and shipped within the US. -
Can I set up subscriptions or multipacks using Buy with Prime?
Buy with Prime does not support subscriptions or multipacks. -
Amazon.com gift cards, promotional discounts offered by beautybyearth.com, or points can’t be used as a payment method to place an order using Buy with Prime. Amazon.com Gift Cards can only be used to purchase eligible goods and services on Amazon.com and certain related sites, as detailed in the...
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Do I have to be a Prime member to use Buy with Prime?
Yes, you must be a Prime member to purchase products using Buy with Prime on beautybyearth.com. When you click on the Buy with Prime button, you will be prompted to sign in to your Amazon account, and your order will be processed using your preferred payment and shipping information stored in you... -
How do I initiate a return for Buy with Prime purchases?
To initiate a return for an eligible product purchased using Buy with Prime, click on the link in the order confirmation email to go to your order details page. From there, you will be able to select the item(s) that you want to return and print a return shipping label. Then drop off your package... -
How do I make a purchase using my Prime benefits on Beautybyearth.com?
When you decide to purchase a product using Buy with Prime on Beautybyearth.com, you will be prompted to sign into your Amazon account. You can then complete your order using your preferred payment method stored in your Amazon account. -
The amount of sales tax charged on your orders depends on multiple factors, including the type of item purchased and your delivery address. The tax rate is the combined state and local rates associated with your address. For example, if you live in a state that does not impose a sales tax, you m...
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How long does it take for me to get a refund?
For eligible orders, you’ll receive a refund once the item is dropped off and scanned at a USPS location. Otherwise, the refund will be processed once the item is received and reviewed at our fulfillment center. It could take up to seven business days for the refund to show up in your account. -
Is this really the same delivery experience I’m familiar with as a Prime member?
Buy with Prime purchases offer fast, free delivery, free returns on eligible products, and a seamless checkout experience shoppers trust. So yes! This is the regular, awesome prime experience you've grown to love. -
What happens if my order is late?
Most packages arrive on time, but orders sometimes show up after the estimated delivery date. Possible reasons for late delivery include: Incorrect address Missing apartment, building, floor, or unit number Severe weather conditions Other carrier-related delays If you do not receive you... -
What is Buy with Prime, and how does it work?
Buy with Prime allows millions of US-based Prime members to shop directly from participating online stores with the trusted experience you expect from Amazon—including fast, free delivery, an easy checkout experience, and returns on eligible orders. When you shop on Beautybyearth.com, you’ll see ... -
What is the Buy with Prime Return Policy?
Some Buy with Prime orders are eligible for return. To start a return, view your order status using the link in the email you received after you placed your order. You'll be able to begin the return process and print a USPS return label. For eligible orders, you will receive a full refund as long... -
Where can I check the status of my order?
You can check your order status by clicking on the link in your shipment confirmation email, which will bring you to your order details page on Beautybyearth.com. For Buy with Prime purchases, you can’t see or track orders on your Amazon.com orders page or in the Amazon mobile app. -
Which forms of payment do you accept?
Amazon Pay accepts credit and debit cards. Credit cards currently accepted include Visa, Mastercard, Discover, American Express, Diners Club, and JCB. Learn more about Amazon Pay's payment methods. -
Who do I contact for issues or questions about my order?
If you either have a question or experience an issue with your Buy with Prime order, contact us by emailing info@beautybyearth.com. You'll receive an order confirmation email with a link to see your order status and how to contact Beauty by Earth.
