The goal of this listing is to help reduce waste and minimize carbon footprint, for that reason we won't offer traditional refunds or require this product to be shipped back to us.
If you receive a product you don't want, we suggest donating it or giving it to a friend or family member. If you are unsatisfied with your blooper, please remember this is a mystery purchase and there is no way to guarantee it will be the product you hoped for. If there is a specific product you want, or one you absolutely do not like, we recommend selecting your products normally and using one of our amazing discount codes available instead!
If you need any assistance, please email us at info@beautybyearth.com, we are always happy to offer store credit for you to try something new!